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Last updated: 10/07/26
By accessing or using this Website, you agree to these Terms. If you do not agree with them, you should not use the Website.
The information provided on this Website is general in nature and is intended primarily for people residing in Australia.
The Website may contain information about animal health, nutrition, wellbeing and BioAktivCQ products or services. This information is provided for general educational purposes only. It is not veterinary advice and is not intended to diagnose, treat, cure or prevent any disease, illness or health condition.
You should obtain advice from a qualified veterinarian regarding your animal’s individual health, symptoms, medications, diet or treatment needs. Do not delay seeking veterinary attention or disregard veterinary advice because of information appearing on this Website.
If your animal appears seriously unwell or requires urgent assistance, contact a veterinarian or emergency veterinary service promptly.
We take reasonable care to ensure that product and service descriptions are accurate and current. However, information may change from time to time, and images, packaging, ingredients, availability or other details may differ from those displayed on the Website.
Individual animals may respond differently to products, feeding programs and other forms of support. Testimonials and customer experiences describe individual circumstances and do not guarantee that another animal will experience the same results.
Any purchasing, payment, shipping, returns or refund conditions applying to products purchased from us are addressed in our separate Sales, Shipping and Returns Terms.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.
Where our liability can legally be limited, it will be limited only to the extent permitted by law.
You may access, view, download or print Website content for your own personal, non-commercial and lawful use.
You must not, without our prior written permission:
Unless otherwise stated, the Website and its content are owned by or licensed to BioAktivCQ and are protected by applicable copyright, trademark and intellectual property laws.
The BioAktivCQ name, branding, logos, product names and associated materials may not be used without our prior written permission.
No ownership rights are transferred to you by your use of the Website.
We make reasonable efforts to keep Website information accurate, useful and current. However, to the extent permitted by law, we do not guarantee that:
We may update, correct, remove, suspend or discontinue any part of the Website without notice.
To the maximum extent permitted by law, BioAktivCQ is not responsible for loss or damage arising solely from your reliance on general Website information instead of obtaining appropriate professional advice.
We are not responsible for indirect or consequential loss arising from your use of the Website, except where liability cannot legally be excluded.
You are responsible for ensuring that your device, software and internet connection are adequately protected when accessing or downloading material from the Website.
The Website may contain links to websites, platforms or resources operated by third parties.
These links are provided for convenience only. Unless expressly stated otherwise, we do not control or endorse third-party websites and are not responsible for their content, security, availability, privacy practices, products or services.
Your use of a third-party website is governed by that third party’s terms and policies.
When you contact us, you remain the owner of the information and material you provide.
You give us permission to use that information as reasonably necessary to:
Please do not send information that you do not have the right to disclose.
Personal information submitted through the Website will be handled in accordance with our Privacy Policy and applicable privacy laws.
Where you have subscribed, consented or where otherwise permitted by law, we may send you information about animal care, BioAktivCQ products, services, educational materials, news or special offers.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications, such as order confirmations or responses to your enquiries.
Our collection, use, storage and disclosure of personal information are addressed in our separate Privacy Policy.
By providing personal information through the Website, you acknowledge that it will be handled in accordance with that Privacy Policy and applicable Australian privacy requirements.
We may update these Terms when necessary to reflect changes to the Website, our business practices or applicable law.
The updated Terms will take effect when published on the Website. The date at the top of this page will show when the Terms were most recently revised.
Changes will not retrospectively remove rights that have already accrued under an existing purchase or agreement.
If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be read down or removed to the minimum extent necessary. The remainder of the Terms will continue to apply.
These Terms are governed by the laws of Queensland, Australia.
You and BioAktivCQ submit to the courts and tribunals having jurisdiction in Queensland and any courts entitled to hear appeals from them.
Questions about these Terms may be directed to:
BioAktivCQ
Email: info@bioaktivcq.com.au
